Question 1

Who can apply to join Hudumiwa?

Accepted Answer

Consultants, medical officers (GPs), and clinical officers are all welcome to apply. Each cadre is reviewed against the relevant licensing body — KMPDC for doctors and dentists, the Clinical Officers Council for clinical officers.

Question 2

How long does the application process take?

Accepted Answer

We review every application personally and respond within 48 hours — either approving your account or letting you know what's missing.

Question 3

What documents do I need to apply?

Accepted Answer

Your license number, a photo or scan of your license certificate, and a valid ID. A profile photo is optional at this stage.

Question 4

How and when do I get paid?

Accepted Answer

You're paid per consultation, on top of any existing practice.

Question 5

Can I set my own hours?

Accepted Answer

Yes. There are no fixed shifts — you take consultations whenever and wherever suits you.

Question 6

What happens after I'm approved?

Accepted Answer

You get access to the Hudumiwa app, where you'll start receiving consultation requests from patients matched to you.

Question 7

Is my application confidential?

Accepted Answer

Yes. Your documents and license information are used only for verification and are not shared publicly.

Question 8

What if my application is declined?

Accepted Answer

We'll let you know what's missing or unclear — most declines are due to incomplete documentation, and you're welcome to reapply once it's resolved.

Question 9

Can I offer both virtual and in-person consultations?

Accepted Answer

All consultations currently happen virtually. In-person visits with Hudumiwa-network doctors are coming soon.

Question 10

Who do I contact if I have a question that's not answered here?

Accepted Answer

Reach the clinical team directly at doctors@hudumiwa.co.ke.

Questions before you apply?

Email

Phone

Location

Frequently asked questions